Shipping Information

Due to our low-weight packages we can offer our customers worldwide shipping for only € 6,99.
We send packages by PostNL airmail or UPS Express.
UPS Express shipping has different rates and will be listed during checkout (depending on destination country)

Average time for delivery (working days)
Shipping times are as retrieved from PostNL or UPS Express.
If your country is not listed, please look at the continental average for your area below.

Please read the following guideline for shipping
When ordering keep in mind that exact shipping times can’t be guaranteed.
In case the sim card arrives too late for your trip you can return it to us after your trip, after which we will fully refund you.

Orders are shipped out from Monday-Friday, when placed before 5 PM UTC+1.
UPS shipments will go out from Monday-Friday, when placed before 3 PM UTC+1.
If you are on a tight schedule for departure we can also ship to your destination (hotels etc.)

Average shipping times

Standard airmail (PostNL)

UPS Express

Africa (continental average)

5 to 15 business days

Not available

Argentina

9 to 20 business days

Not available

Asia (continental average)

5 to 10 business days

2-3 business days

Australia

5 to 15 business days

3-4 business days

Austria

2 to 4 business days

1-2 business days

Belgium

2 to 3 business days

1-2 business days

Brazil

9 to 20 business days

3-4 business days

Canada

3 to 6 business days

1-2 business days

China

5 to 15 business days

2-3 business days

Denmark

2 to 3 business days

1-2 business days

Europe (continental average)

2 to 5 business days

1-2 business days

Finland

2 to 3 business days

1-2 business days

France

2 to 4 business days

1-2 business days

Germany

2 to 4 business days

1-2 business days

Hong Kong

5 to 7 business days

2-3 business days

India

9 to 15 business days

Not available

Israel

5 to 7 business days

2-3 business days

Italy

5 to 8 business days

1-2 business days

Japan

5 to 9 business days

2-3 business days

Middle-East (average)

5 to 11 business days

Country dependent

Netherlands

1 business day (incl. saturday)

Not available

New-Zealand

5 to 7 business days

3-4 business days

Singapore

5 to 9 business days

2-3 business days

Spain

5 to 8 business days

1-2 business days

South-Africa

10 to 20 business days

Not available

South-America (continental average)

9 to 20 business days

Not available

Sweden

2 to 3 business days

1-2 business days

Switzerland

2 to 3 business days

1-2 business days

Thailand

7 to 9 business days

2-3 business days

United Kingdom

2 to 3 business days

1-2 business days

United States

5 to 9 business days

1-2 business days

 

Standard insurance with all orders

All orders are insured meaning that in case of loss we will refund the order payment to you directly. Note that there is a period of 28 days after we call a package “lost”.

What if my package arrives too late for my trip?
You notify us about late delivery before your departure.
After your trip you return the envelope package to us with regular mail, once we receive the sim card we will refund the order to you.
We always advise to take a good look at the above shipping times and shipping guideline before ordering.

Different shipping address (e.g. hotel)

We can send your sim card by mail to your hotel or another address anywhere in the world. You will receive your sim card with your details clearly attached, including your arrival date. This is ideal for people that have no time to wait for their order to arrive in their home country. It has already been proven succesful for many of our customers.

Here is how it works
During your checkout you will be able to specify your hotel/staying address as your shipping address. We will then ship your order to your hotel, with your personal details clearly mentioned on the envelope package.